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Privacy Policy

Last revised 16 June 2026

1. Introduction

Coob Ads (“Coob Ads”, “we”, “our”) is the controller of personal information processed on, or in connection with, our websites and related services. This notice explains what data we collect, why we do so, how long we keep it, with whom we may share it, and which rights you enjoy under the General Data Protection Regulation (GDPR) and allied laws. Where two legal rules differ, we apply the one that affords the higher level of protection.

2. Regulatory framework

All handling of personal information complies with the GDPR, UK data-protection law, and the California Consumer Privacy Act where relevant, and any mandatory local statutes in jurisdictions where we operate.

3. Information we collect

  1. Enquiries – name, business e-mail address, company information, Google Ads budget, and, optionally, telephone number and sector, to answer questions and prepare proposals.
  2. Newsletter subscriptions – business e-mail address, to send updates you have requested; every message contains an unsubscribe link.
  3. Learning Hub access – e-mail address, to authenticate your account and deliver self-study materials.
  4. Event registration – name, business e-mail address and, at your choice, permission for photography or filming.
  5. Cookies and log files – limited technical data (IP address, browser type, pages visited) to secure the site and understand aggregate visitor trends. Analytical and advertising cookies load only with your explicit consent.

We do not collect information that is not genuinely necessary for the purposes stated at the moment of collection, nor do we later repurpose the data for unrelated objectives.

4. Legal grounds for processing

  1. Consent – for newsletters, Learning Hub marketing tips and the use of event imagery. Consent may be withdrawn at any time.
  2. Legitimate interest – to improve site structure and navigation, after balancing our interest against your fundamental rights.
  3. Protection of legal rights – to establish, exercise or defend legal claims.
  4. Contractual necessity - to respond to enquiries, register participants and perform agreements.
  5. Legal obligation - to retain accounting and similar records as required by law.

5. Cookies and similar technologies

A consent banner appears the first time you visit our site. It lets you refuse or accept non-essential cookies and revisit your choices at any time by selecting “Cookie Settings” in the footer.

Classification of cookies

Type Purpose Typical lifetime
Session (strictly necessary) Maintain security, load balancing, language preferences Removed when you close the browser
Persistent (functional) Remember your preferences for future visits Up to 12 months
Analytical Measure aggregate visitor trends, improve UX 14 months
Advertising / remarketing Deliver relevant ads to past or existing clients 90 days (disabled until you consent)

Strictly necessary cookies cannot be disabled because the website would not function without them. All other categories require your prior consent

6. Data sharing and international transfers

We do not sell personal data. It may be shared only with trusted service providers—such as hosting companies or analytics platforms—acting on our documented instructions and bound by confidentiality and data-protection clauses. Transfers beyond the European Economic Area rely on the European Commission’s standard contractual clauses and additional safeguards to ensure an equivalent level of protection

7. Retention of information

  • Business enquiries – erased two years after the last communication if no contract follows.
  • Marketing lists – kept until you unsubscribe.
  • Security logs – anonymised after three months.

After the retention period ends, data is permanently erased from live systems and, shortly thereafter, from all backups

8. Security measures

We protect information through encryption in transit and at rest. If a breach could pose a high risk to your rights, we will notify you within seventy-two hours and inform you without undue delay where required.

9. Your rights

Subject to verification of your identity, you may:

  • obtain confirmation that we process your personal information and receive a copy of it;
  • correct inaccurate or incomplete data;
  • request deletion when the data is no longer needed or processing is unlawful;
  • restrict processing in the circumstances set out in the GDPR;
  • object to processing based on our legitimate interest or to direct marketing;
  • receive the data you have provided in a portable format so that it can be transmitted to another organisation;
  • withdraw any consent you previously gave.

To exercise any of these rights, please send an email to dpo@coobx.net with a clear description of your request. We will respond within thirty calendar days.

10. Children’s data

Our services are not directed to persons under sixteen years of age, and we do not knowingly collect their personal data. If we discover that we have inadvertently done so, we will delete it without delay.

11. Contact

Data Protection Officer
dpo@coobx.net .