How Watchclick Scaled E-Commerce Across 14 Markets While Driving a +373% YoY Jump in Conversion Value

How Watchclick Scaled E-Commerce Across 14 Markets While Driving a +373% YoY Jump in Conversion Value
Brand
Watchclick
Verticals
E-commerce & Retail
Geography
Croatia
Google Ads Product
Shopping Ads

About the Brand Watchclick

Watchclick is a Croatian multi-brand e-commerce watch retailer with a commanding digital footprint. The brand boasts a curated portfolio of global powerhouse brands. As an ambitious player in the retail vertical, Watchclick built a complex cross-border operation targeting 14 active European markets.

Challenge

Challenge

Despite operating across 14 European markets, Watchclick hit a growth ceiling due to a legacy Google Ads setup. The primary bottleneck was a generic, catch-all campaign structure where premium €1,000+ timepieces shared the same bucket as €50 entry-level models. This lack of granularity caused severe budget bleeding on low-margin products while starving top-tier models of auction visibility.

Furthermore, a legacy Maximize Clicks strategy prioritized traffic volume over conversion value, flooding the store with casual browsers instead of high-intent buyers. Without brand-level segmentation, the algorithm failed to leverage the market equity of powerhouses, losing prime Google Shopping real estate to competitors.

To scale, Watchclick needed to shift from cheap clicks to a completely re-engineered, value-driven framework.

Key Objectives:

  • Unlock rapid, simultaneous revenue growth across all 14 active European markets.
  • Drive up overall ROAS to secure healthy margins, even while scaling ad spend.
  • Capture maximum Share of Voice (SOV) in Google Shopping auctions for premium brands.

Structural limitations and a generic catch-all setup

Traffic volume prioritized over conversion value

Loss of Share of Voice (SOV) to competitors

Strategy

The Approach

To close the strategic gap and transform the multi-market account into a high-performance engine, Watchclick, with the strategic support of Coob Ads, executed a comprehensive campaign restructuring roadmap. The strategy focused on transitioning the account from volume-based traffic to value-based acquisition. By injecting advanced data granularity into the account structure, the blueprint provided Google’s machine learning with cleaner signals, allowing for precise budget allocation across all 14 European markets and shifting the infrastructure into a flexible, data-driven ecosystem.

The setup included:

  • Brand-Level Visibility Architecture: The legacy catch-all campaigns were dismantled and replaced with dedicated Shopping campaigns for core revenue-driving brands. This maximized Share of Voice (SOV) and dominated high-intent auction pools, ensuring ad spend was funneled directly into specific, high-value brand searches.
  • Transition to AI-Driven Smart Bidding: Manual, traffic-centric bidding tactics were completely abandoned in favor of an advanced Target ROAS (tROAS) smart bidding model. This shift trained the Google Ads algorithm to optimize exclusively for conversion value rather than mere clicks, effectively filtering out casual browsers and prioritizing users with high purchase intent and larger basket sizes.
  • Implementation of a Tiered Product Segmentation Strategy: The entire multi-market product catalog was segmented into three distinct tiers based on historical demand, inventory turnover, and profit margins. This granular setup allowed for the assignment of custom tROAS targets to each group, empowering high-margin top sellers to scale aggressively while keeping lower-margin items under strict cost controls.

Tools & Technologies

Success

The Results

The structural overhaul and strategic shift toward value-based optimization yielded immediate, transformative results across all 14 European markets. Over a five-month period (Jan-May 2026), the account successfully bypassed the traditional pitfalls of e-commerce scaling—where profitability typically dips as ad spend increases. Instead, by fueling Google’s smart bidding algorithms with highly granular data, efficiency rose sharply alongside budget scaling, turning Watchclick’s multi-market presence into a highly predictable and profitable revenue engine:

+373%
YoY conversion value
(with +243% spend) across 14 European markets
+255%
YoY conversion volume
from 4,45 to 6,14
ROAS jumped

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